Privacy Policy

At Stridorax, we respect your privacy and are committed to protecting the personal information you provide to us.

This Privacy Policy explains how Stridorax collects, uses, protects, and handles your information when you visit or make a purchase through our website.

By using our website, you acknowledge the practices described in this Privacy Policy.

Information We Collect

When you visit our website, create an account, place an order, contact us, or otherwise interact with our services, we may collect certain information.

This information may include:

First and last name
Email address
Shipping address
Billing address
Phone number
Order information
Payment and transaction information
Information you provide when contacting customer service
Other information you voluntarily provide to us

When you place an order, payment information is processed through our payment service providers. We do not need to retain your full payment card information for our ordinary business operations.

Automatically Collected Information

When you visit our website, certain information may be collected automatically.

This may include:

IP address
Browser type
Device type
Operating system
Referring website
Pages visited
Date and time of your visit
Website usage and interaction information

We may use this information to help operate our website, improve website performance, understand customer behavior, and maintain the security of our services.

How We Use Your Information

We may use the information we collect to:

Process and fulfill your orders
Process payments and transactions
Ship your purchases
Provide order confirmations and shipping updates
Respond to customer service inquiries
Process returns, exchanges, and refunds
Provide information about products or services you request
Improve our website, products, and customer experience
Maintain website security and prevent fraudulent activity
Send promotional communications when you have agreed to receive them
Comply with applicable legal and regulatory requirements
Perform other purposes described at the time the information is collected

We only use your personal information for legitimate business purposes and as permitted by applicable law.

Sharing Your Information

Stridorax does not sell or rent your personal information to third parties.

We may share information with trusted service providers when necessary to operate our business and provide services to you.

These service providers may assist with:

Payment processing
Order fulfillment
Shipping and delivery
Website hosting
Customer service
Email communications
Website analytics
Fraud prevention
Marketing and advertising services

These third parties are expected to use your information only for the services they provide to us and to protect your information appropriately.

We may also disclose personal information when required by law or when we reasonably believe disclosure is necessary to protect our rights, customers, property, or the safety of others.

Cookies and Tracking Technologies

Stridorax may use cookies and similar technologies to improve your experience on our website.

Cookies may help us:

Remember your preferences
Keep items in your shopping cart
Process and support online purchases
Understand how visitors use our website
Improve website performance
Provide relevant content and advertising
Analyze website traffic

Most web browsers allow you to control or disable cookies through your browser settings.

Please note that disabling certain cookies may affect the functionality of some features of our website.

Analytics and Advertising

We may use third-party analytics and advertising services to understand website traffic, measure the effectiveness of our marketing campaigns, and provide more relevant advertisements.

These services may use cookies, pixels, or similar technologies to collect information about your interaction with our website.

We do not provide these services with information that is intended to directly identify you unless necessary for the service being provided or otherwise permitted by applicable law.

Email Communications

If you provide your email address or subscribe to our promotional communications, we may send you emails regarding:

Order confirmations
Shipping updates
Customer service communications
Product information
Special offers
Promotions
Surveys or other marketing communications

You can unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

Please note that even if you unsubscribe from marketing communications, we may still send you important transactional emails relating to your orders, account, returns, refunds, or other services you have requested.

Third-Party Websites

Our website may contain links to third-party websites, services, or applications.

Stridorax is not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website before providing personal information.

Security of Your Information

We take reasonable measures to protect your personal information from unauthorized access, use, alteration, or disclosure.

We use appropriate technical and organizational safeguards designed to protect information transmitted through our website.

However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be completely secure.

While we work to protect your personal information, we cannot guarantee absolute security of information transmitted to or through our website.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, complete transactions, maintain appropriate business records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

When personal information is no longer necessary for these purposes, we may delete or anonymize it in accordance with applicable laws and our business practices.

Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Request information about how your personal information is used or shared
Opt out of certain marketing communications
Exercise other privacy rights provided by applicable law

To submit a privacy-related request, please contact us at:

Email: info@stridorax.com

We may need to verify your identity before completing certain requests to protect your personal information.

Some requests may be subject to legal limitations or exceptions.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13.

If you believe that a child has provided personal information to us without appropriate parental or guardian consent, please contact us at:

info@stridorax.com

If we become aware that we have collected personal information from a child under 13, we will take reasonable steps to delete that information.

Do Not Track

Some web browsers offer a "Do Not Track" feature.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to all such signals.

You can use your browser settings and available privacy controls to manage cookies and tracking technologies.

Changes to This Privacy Policy

Stridorax may update this Privacy Policy from time to time to reflect changes in our services, business practices, technology, or applicable laws.

When we make changes, we will update the effective date or otherwise provide appropriate notice when required.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Your continued use of our website after changes to this Privacy Policy become effective constitutes your acknowledgment of the updated policy, to the extent permitted by applicable law.